Terms of Service — Denver First Class Limo

1. Service Agreement

By booking a ride with Denver First Class Limo, you agree to these Terms of Service. Our services include luxury ground transportation in Denver, CO and surrounding areas including airport transfers, Red Rocks events, ski resort transfers, and corporate travel.

2. Reservations & Booking

All reservations are subject to vehicle availability. We recommend booking at least 24 hours in advance. For early morning pickups (before 6 AM) or holiday travel, please book several days ahead. A reservation is confirmed only after you receive written or verbal confirmation from our team.

3. Cancellation Policy

Cancellations made at least 24 hours before the scheduled pickup time will not incur a fee. Cancellations made within 24 hours of the scheduled pickup may be subject to a cancellation fee. No-shows will be charged the full fare. Please contact us as early as possible if you need to cancel or reschedule.

4. Passenger Conduct

Passengers are expected to treat our vehicles and chauffeurs with respect. Any damage caused to a vehicle by a passenger will be the financial responsibility of the booking party. We reserve the right to terminate a ride without refund if a passenger's behavior poses a safety risk.

5. Wait Time & Delays

For airport pickups, we monitor flight arrivals and adjust pickup times accordingly at no extra charge. For other pickups, a complimentary wait time of 10 minutes is included. Additional wait time may be billed at our standard hourly rate.

6. Gratuity

Gratuity is not included in quoted fares. A standard 18–20% gratuity is customary and greatly appreciated by our professional chauffeurs.

7. Limitation of Liability

Denver First Class Limo is not liable for delays caused by traffic, weather, road closures, or other circumstances beyond our control. We will make every reasonable effort to ensure on-time service.

8. Contact

For questions about these terms, please contact us at [email protected] or call (720) 822-1140.